Service desk/SPOC

We register all cases that come in by phone, e-mail or our web portal in our case management system.
Then we prioritise and resolve tasks based on agreed service levels and agreed procedures.

SPOC (Single Point of Contact) means that users can also register cases which do not concern
services that INVID is responsible for. We register the case, collect relevant information and
analyse the case before we ensure that the case is passed on to the correct support authority.

Please contact us at INVID at tel. +46 8-506 003 00 for detailed
and personal information about our Service desk services.

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Contact us


Welcome to contact us to receive more information about us and our services.

INVID Globen

+46 8-506 003 00

Visiting address:
Planiavägen 11 , Nacka

Send an e-mail to INVID if you would like to be contacted via a form »